Hard1 markMultiple Choice
Task 9: Collaborate with stakeholdersteam collaborationservant leadershipteam culturemutual support

PMP · Question 27 · Task 9: Collaborate with stakeholders

A project manager notices that during daily stand-ups, team members frequently report being blocked by issues that could have been resolved by other team members. However, team members are not proactively offering help to each other. What should the project manager do to improve team collaboration?

Answer options:

A.

Assign specific team members to be responsible for helping others with their blockers

B.

Facilitate discussions about team collaboration and help establish norms for mutual support

C.

Restructure the daily stand-up format to include a specific 'offers to help' section

D.

Address individual team members privately about their lack of collaboration

How to approach this question

Look for approaches that address team culture and help establish collaborative norms rather than imposing processes or treating it as individual issues.

Full Answer

B.Facilitate discussions about team collaboration and help establish norms for mutual support✓ Correct
B
Team collaboration issues are often cultural rather than process-related. Facilitating discussions helps teams establish their own collaborative norms.

Common mistakes

Treating collaboration as a process issue rather than a team culture opportunity, or addressing it as individual behavior rather than team dynamics.

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