Hard1 markMultiple Choice
Task 11: Plan and manage procurementvendor managementperformance issuescollaborative problem solvingresource constraints

PMP · Question 42 · Task 11: Plan and manage procurement

A project manager is working on a complex integration project with multiple external vendors. One vendor consistently delivers components late, causing delays in integration testing and impacting the critical path. The vendor cites resource constraints as the reason for delays. What should the project manager do FIRST?

Answer options:

A.

Work with the vendor to understand their constraints and explore solutions that could improve delivery performance

B.

Implement penalty clauses in the contract to incentivize on-time delivery

C.

Find alternative vendors to reduce dependency on the problematic vendor

D.

Adjust the project schedule to accommodate the vendor's delivery patterns

How to approach this question

When vendors face performance issues, collaborative problem-solving to address root causes is more effective than punitive measures or workarounds.

Full Answer

A.Work with the vendor to understand their constraints and explore solutions that could improve delivery performance✓ Correct
A
Understanding vendor constraints and collaboratively exploring solutions addresses root causes and often leads to sustainable performance improvements.

Common mistakes

Using punitive measures or accepting poor performance instead of collaborative problem-solving to address underlying constraints.

Practice the full PMI PMP Practice Exam 3

100 questions · hints · full answers · grading

More questions from this exam