ExpertHard1 markMultiple Choice
Task 11: Plan and manage procurementvendor managementincomplete deliveriesdocumentation requirementsregulatory compliance
PMP · Question 74 · Task 11: Plan and manage procurement
A project manager discovers that a vendor has been consistently delivering components that meet the technical specifications but arrive without proper documentation required for regulatory compliance. This has created additional work for the project team. What should the project manager do?
A project manager discovers that a vendor has been consistently delivering components that meet the technical specifications but arrive without proper documentation required for regulatory compliance. This has created additional work for the project team. What should the project manager do?
Answer options:
A.
Accept the components and have the internal team create the required documentation
B.
Work with the vendor to clarify documentation requirements and establish processes to ensure complete deliveries
C.
Implement penalty clauses for incomplete deliveries
D.
Find an alternative vendor who can provide complete deliveries
How to approach this question
When vendors deliver incomplete work, address the root cause through clarification and process improvement rather than accepting the problem or using punitive measures.
Full Answer
B.Work with the vendor to clarify documentation requirements and establish processes to ensure complete deliveries✓ Correct
B
Incomplete vendor deliveries often result from unclear requirements or processes. Collaborative clarification and process improvement address the root cause.
Common mistakes
Either accepting incomplete deliveries or using punitive measures instead of addressing the root cause through improved requirements and processes.
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