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Task 9: Collaborate with stakeholdersstakeholder collaborationalignmentdigital transformationshared understanding

PMP · Question 09 · Task 9: Collaborate with stakeholders

A project manager is working on a digital transformation initiative that affects multiple business units. The marketing department is enthusiastic and pushing for advanced features, while the finance department is concerned about costs and prefers a minimal viable product approach. The IT department is worried about technical debt and wants to rebuild the entire system. What should the project manager do FIRST?

Answer options:

A.

Organize stakeholder alignment sessions to build shared understanding of project objectives and constraints

B.

Create a detailed project charter that clearly defines scope and get all stakeholders to sign off

C.

Escalate to the project sponsor to make the final decision on project scope and approach

D.

Conduct a cost-benefit analysis to determine the most economically viable approach

How to approach this question

Look for approaches that build shared understanding among stakeholders with different priorities before making decisions.

Full Answer

A.Organize stakeholder alignment sessions to build shared understanding of project objectives and constraints✓ Correct
Effective stakeholder collaboration requires building shared understanding of objectives, constraints, and priorities before making decisions about project approach and scope.

Common mistakes

Students often choose decision-making or escalation approaches rather than recognizing the need to build stakeholder alignment first.

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