PMP · Question 88 · Task 2: Manage communications
A project manager is leading a complex system integration involving multiple vendors, internal departments, and regulatory agencies. Each stakeholder group has different information requirements, communication preferences, decision-making timelines, and reporting needs. Recent communication breakdowns have led to misaligned expectations and project delays. What should the project manager do FIRST?
Answer options:
Implement a centralized project communication portal where all stakeholders can access comprehensive project information
Develop a detailed stakeholder communication matrix that specifies content, channels, frequency, timing, and feedback mechanisms for each group
Establish regular multi-stakeholder meetings to ensure all groups receive the same information simultaneously
Assign dedicated communication coordinators to each major stakeholder group to manage their specific needs
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