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Task 6: Build a teamteam buildingteam charterfunctional siloscollaboration

PMP · Question 12 · Task 6: Build a team

During a project team formation phase, the project manager notices that team members from different functional areas are struggling to collaborate effectively. There are conflicting priorities between departments, and team members seem more loyal to their functional managers than to the project goals. What should the project manager do FIRST to build an effective team?

Answer options:

A.

Request dedicated team members who report directly to the project manager

B.

Facilitate a team charter session to establish shared vision, goals, and working agreements

C.

Escalate the conflicting priorities issue to the functional managers for resolution

D.

Implement a reward system that incentivizes collaboration between functional areas

How to approach this question

Look for team building approaches that create shared understanding and commitment rather than structural changes or external interventions.

Full Answer

B.Facilitate a team charter session to establish shared vision, goals, and working agreements✓ Correct
Team charter sessions create shared understanding of project goals, individual roles, and working agreements. This helps build project team identity that can overcome functional silos and conflicting priorities.

Common mistakes

Students often choose structural solutions (A) or escalation (C), missing the need to build team cohesion and shared commitment through collaborative team building activities.

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