Hard1 markMultiple Choice
Task 12: Define team ground rulesground rulesteam managementstakeholder managementmeeting facilitation

PMP · Question 15 · Task 12: Define team ground rules

A project team has established ground rules including 'no interruptions during presentations' and 'all decisions require consensus.' During a critical design review meeting, a senior stakeholder repeatedly interrupts the presenter and tries to push through a decision without full team input. What should the project manager do FIRST?

Answer options:

A.

Privately speak with the senior stakeholder after the meeting about the ground rule violations

B.

Politely remind the stakeholder of the ground rules and redirect the discussion to follow the agreed process

C.

Allow the senior stakeholder to continue since they have organizational authority

D.

End the meeting and reschedule when the stakeholder can follow the ground rules

How to approach this question

Look for approaches that enforce ground rules respectfully and immediately, regardless of stakeholder seniority, while maintaining meeting productivity.

Full Answer

B.Politely remind the stakeholder of the ground rules and redirect the discussion to follow the agreed process✓ Correct
B
Ground rules must be enforced consistently regardless of stakeholder seniority to maintain team trust and psychological safety. Immediate, respectful intervention demonstrates fair application of agreed standards.

Common mistakes

Students often choose deference to authority (C) or delayed private discussion (A), missing the need for immediate, respectful enforcement to maintain ground rule integrity.

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