Hard1 markMultiple Choice
Task 12: Define team ground rulesground rules enforcementmeeting facilitationteam psychological safetystakeholder management

PMP · Question 49 · Task 12: Define team ground rules

A project team has established ground rules including 'decisions require consensus' and 'all team members participate in discussions.' During a critical design meeting, a senior stakeholder consistently dominates the conversation, interrupts other speakers, and pushes for quick decisions without allowing full team input. This behavior is affecting team participation and violating the established ground rules. What should the project manager do FIRST?

Answer options:

A.

Continue the meeting and address the behavior privately with the stakeholder afterward

B.

Respectfully remind the stakeholder of the ground rules and redirect the discussion to ensure all team members can participate

C.

End the meeting early and reschedule when the stakeholder can follow the ground rules

D.

Allow the stakeholder to continue since they have senior organizational authority

How to approach this question

When ground rules are violated, address the behavior immediately and respectfully to maintain team psychological safety and ground rule integrity, regardless of stakeholder seniority.

Full Answer

B.Respectfully remind the stakeholder of the ground rules and redirect the discussion to ensure all team members can participate✓ Correct
B
Ground rules must be enforced consistently and immediately to maintain team trust and psychological safety. Respectful, immediate intervention demonstrates fair application of agreed standards.

Common mistakes

Students often choose deference to authority (D) or delayed private discussion (A), missing the need for immediate, respectful enforcement to maintain ground rule integrity.

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