ExpertPMP · Question 55 · Task 4: Engage stakeholders
A project manager has completed a stakeholder analysis and identified that the Chief Information Officer has high power and medium interest in the project, while the end user community has low power but very high interest. The project involves implementing new software that will significantly change daily work processes. How should the project manager approach the end user community?
A project manager has completed a stakeholder analysis and identified that the Chief Information Officer has high power and medium interest in the project, while the end user community has low power but very high interest. The project involves implementing new software that will significantly change daily work processes. How should the project manager approach the end user community?
Answer options:
Monitor with minimal communication since they have low organizational power
Keep informed with regular updates and involve in relevant design and testing activities
Manage closely with frequent detailed updates and active involvement in all decisions
Keep satisfied with high-level updates to maintain their support for the project
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