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    PracticePMI PMP®PMI PMP Practice Exam 5Question 55
    Hard1 markMultiple Choice
    Task 4: Engage stakeholdersstakeholder engagementpower interest gridend user engagementchange management

    PMP · Question 55 · Task 4: Engage stakeholders

    A project manager has completed a stakeholder analysis and identified that the Chief Information Officer has high power and medium interest in the project, while the end user community has low power but very high interest. The project involves implementing new software that will significantly change daily work processes. How should the project manager approach the end user community?

    Answer options:

    A.

    Monitor with minimal communication since they have low organizational power

    B.

    Keep informed with regular updates and involve in relevant design and testing activities

    C.

    Manage closely with frequent detailed updates and active involvement in all decisions

    D.

    Keep satisfied with high-level updates to maintain their support for the project

    How to approach this question

    Use the power/interest grid appropriately: Low power/High interest stakeholders should be kept informed and involved in relevant activities, especially when directly affected by project outcomes.

    Full Answer

    B.Keep informed with regular updates and involve in relevant design and testing activities✓ Correct
    Low power/high interest stakeholders, especially those directly affected by project outcomes, should be kept informed and involved in relevant activities where their input adds value to project success.

    Common mistakes

    Students often choose minimal monitoring (A) based on low power, or close management (C) based on high interest, rather than the balanced 'keep informed' approach.
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