PMP · Question 81 · Task 9: Collaborate with stakeholders
A project manager is working with stakeholders who have conflicting priorities for a new enterprise system. The finance team wants cost reduction features, the operations team wants process automation capabilities, and the sales team wants customer-facing enhancements. Each group believes their priorities are most critical for business success. What should the project manager do FIRST?
A project manager is working with stakeholders who have conflicting priorities for a new enterprise system. The finance team wants cost reduction features, the operations team wants process automation capabilities, and the sales team wants customer-facing enhancements. Each group believes their priorities are most critical for business success. What should the project manager do FIRST?
Answer options:
Facilitate a collaborative session to understand each group's underlying business objectives and identify alignment opportunities
Ask the sponsor to prioritize the competing stakeholder requirements based on strategic importance
Develop a phased implementation approach to address each stakeholder group's priorities in sequence
Create separate project workstreams to address each stakeholder group's priorities independently
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