Hard1 markMultiple Choice
Task 9: Collaborate with stakeholdersstakeholder collaborationcompeting prioritiesbusiness objectivesstakeholder alignment

PMP · Question 81 · Task 9: Collaborate with stakeholders

A project manager is working with stakeholders who have conflicting priorities for a new enterprise system. The finance team wants cost reduction features, the operations team wants process automation capabilities, and the sales team wants customer-facing enhancements. Each group believes their priorities are most critical for business success. What should the project manager do FIRST?

Answer options:

A.

Facilitate a collaborative session to understand each group's underlying business objectives and identify alignment opportunities

B.

Ask the sponsor to prioritize the competing stakeholder requirements based on strategic importance

C.

Develop a phased implementation approach to address each stakeholder group's priorities in sequence

D.

Create separate project workstreams to address each stakeholder group's priorities independently

How to approach this question

When stakeholders have competing priorities, facilitate collaborative understanding of underlying objectives to find alignment opportunities rather than having others decide or separating the work.

Full Answer

A.Facilitate a collaborative session to understand each group's underlying business objectives and identify alignment opportunities✓ Correct
A
Stakeholder collaboration requires understanding underlying business objectives rather than just stated requirements. This often reveals alignment opportunities and enables more effective priority setting.

Common mistakes

Students often choose sponsor decision-making (B) or structural solutions (C or D), missing the opportunity for collaborative stakeholder alignment around business objectives.

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