Hard1 markMultiple Choice
Task 11: Engage and support virtual teamsglobal virtual teamsteam engagementcommunication needstime zone management

PMP · Question 83 · Task 11: Engage and support virtual teams

A project manager is leading a global virtual team with members in North America, Europe, and Asia-Pacific. The team is struggling with communication effectiveness, and some members feel excluded from important discussions that happen during their off-hours. The project requires frequent collaboration and rapid decision-making. What should the project manager do FIRST?

Answer options:

A.

Assess each team member's communication needs, time zone constraints, and collaboration preferences to develop a comprehensive engagement strategy

B.

Establish rotating meeting times to ensure all time zones have equal participation opportunities

C.

Implement asynchronous communication tools for all project discussions and decisions

D.

Schedule overlapping work hours for all team members to enable real-time collaboration

How to approach this question

When global virtual teams struggle with engagement, assess individual needs and constraints first to develop comprehensive solutions rather than implementing generic virtual team practices.

Full Answer

A.Assess each team member's communication needs, time zone constraints, and collaboration preferences to develop a comprehensive engagement strategy✓ Correct
A
Effective global virtual team management requires understanding individual team member needs, communication preferences, and time zone constraints to develop engagement strategies that work for everyone.

Common mistakes

Students often choose specific solutions like rotating meetings (B) or asynchronous tools (C), missing the need to understand specific team member needs and constraints first.

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