PMP · Question 83 · Task 11: Engage and support virtual teams
A project manager is leading a global virtual team with members in North America, Europe, and Asia-Pacific. The team is struggling with communication effectiveness, and some members feel excluded from important discussions that happen during their off-hours. The project requires frequent collaboration and rapid decision-making. What should the project manager do FIRST?
Answer options:
Assess each team member's communication needs, time zone constraints, and collaboration preferences to develop a comprehensive engagement strategy
Establish rotating meeting times to ensure all time zones have equal participation opportunities
Implement asynchronous communication tools for all project discussions and decisions
Schedule overlapping work hours for all team members to enable real-time collaboration
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