PMP · Question 68 · Task 2: Evaluate and deliver project benefits and value
A project manager is leading a digital transformation initiative that was expected to generate $2M in annual cost savings and 30% efficiency improvements. Eight months into the project, stakeholders are questioning whether the promised benefits are being realized and requesting evidence of progress. What should the project manager do FIRST?
A project manager is leading a digital transformation initiative that was expected to generate $2M in annual cost savings and 30% efficiency improvements. Eight months into the project, stakeholders are questioning whether the promised benefits are being realized and requesting evidence of progress. What should the project manager do FIRST?
Answer options:
Reassure stakeholders that benefits will be fully realized once the entire project is complete
Accelerate project delivery to start realizing benefits sooner and demonstrate progress
Review the benefits measurement system and provide stakeholders with current progress data and evidence
Schedule a workshop to redefine the expected benefits and success criteria with stakeholders
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