Hard1 markMultiple Choice
Task 2: Evaluate and deliver project benefits and valuebenefits realizationstakeholder communicationbenefits measurementdigital transformation

PMP · Question 68 · Task 2: Evaluate and deliver project benefits and value

A project manager is leading a digital transformation initiative that was expected to generate $2M in annual cost savings and 30% efficiency improvements. Eight months into the project, stakeholders are questioning whether the promised benefits are being realized and requesting evidence of progress. What should the project manager do FIRST?

Answer options:

A.

Reassure stakeholders that benefits will be fully realized once the entire project is complete

B.

Accelerate project delivery to start realizing benefits sooner and demonstrate progress

C.

Review the benefits measurement system and provide stakeholders with current progress data and evidence

D.

Schedule a workshop to redefine the expected benefits and success criteria with stakeholders

How to approach this question

Look for approaches that provide factual information about benefits progress and ensure proper measurement systems are in place and functioning.

Full Answer

C.Review the benefits measurement system and provide stakeholders with current progress data and evidence✓ Correct
C
Effective benefits management requires proper measurement systems and regular communication of progress with evidence to stakeholders to maintain confidence and support for the project.

Common mistakes

Providing reassurance without evidence, changing project approach without understanding actual benefits status, or redefining benefits without proper analysis of current performance.

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