A team member who was previously a high performer has shown declining work quality and missed several sprint commitments over the past two iterations. Other team members are starting to express frustration. What should the project manager do FIRST to support team performance?

Have a private one-on-one conversation with the team member to understand what might be affecting their performance

Reassign the team member's tasks to other team members to ensure sprint goals are met

Address the performance issues during the next team retrospective

Document the performance issues and escalate to the functional manager