Task 3: Support team performance

A team member consistently delivers high-quality work but struggles with time management and frequently misses deadlines. This affects other team members who depend on their deliverables. The team member is aware of the issue and wants to improve. What should the project manager do to support this team member's performance?

A project manager notices that team productivity has decreased significantly over the past two weeks. Team members seem disengaged during meetings and are not collaborating as effectively as before. The project is technically on track, but the team dynamics have clearly changed. What should the project manager do FIRST?

A project team member reports that they are being asked to work overtime frequently to meet project deadlines, but they are not being compensated for the extra hours as promised. The team member is becoming demotivated and considering leaving the project. The project manager knows that losing this team member would significantly impact the project schedule. What should the project manager do?

A project manager discovers that a team member has been working excessive overtime hours to meet project deadlines. While the team member hasn't complained, other team members have noticed and are concerned about burnout. The project is in a critical phase, but the current pace is not sustainable long-term. What should the project manager do FIRST?

A project manager discovers that a team member has been consistently working overtime to meet sprint commitments, but hasn't communicated this to anyone. The team member's work quality remains high, but the project manager is concerned about sustainability. What should the project manager do FIRST?

A project manager is working with a team that has been consistently delivering high-quality work but is showing signs of burnout due to sustained high workload over several months. Team morale is declining and some members are considering leaving the project. What should the project manager do FIRST?

During a performance review cycle, a project manager notices that one team member consistently delivers high-quality work but struggles with collaboration and knowledge sharing. The team member works independently, rarely participates in team discussions, and other members have difficulty understanding their technical decisions. What should the project manager do FIRST?

A project manager notices that a high-performing team member has started missing deadlines and producing lower-quality work over the past month. The team member was recently promoted to a technical lead role and is now responsible for mentoring junior developers in addition to their individual contributions. Which TWO actions should the project manager take to support this team member's performance?

A project manager notices that a previously high-performing team member has been struggling with quality and missing deadlines since being promoted to a technical lead role. The team member now has mentoring responsibilities for junior developers in addition to their individual contributions, and appears overwhelmed by the expanded role. Which TWO actions should the project manager take to support this team member's performance?

A project manager notices that a team member who was previously a high performer has been missing deadlines and producing work that doesn't meet the usual quality standards. The team member seems disengaged during meetings and hasn't been participating in team discussions. Other team members have started to express concerns about the impact on their work. What should the project manager do FIRST?

A project manager observes that a previously high-performing team member has been missing deadlines, producing lower quality work, and seems disengaged during team meetings. Other team members have started expressing concerns about the impact on project deliverables. The team member has been with the organization for several years and has always been reliable. What should the project manager do FIRST?

A team member who was previously a high performer has shown declining work quality and missed several sprint commitments over the past two iterations. Other team members are starting to express frustration. What should the project manager do FIRST to support team performance?

A project manager notices that a team member who was previously meeting all deadlines has started missing deliverables and seems disengaged during team meetings. The team member's work quality remains high when they do deliver. What should the project manager do FIRST to support this team member's performance?

A project manager notices that a team member who was previously engaged and collaborative has started missing deadlines and seems disengaged during team meetings. However, when they do deliver work, the quality remains high. What should the project manager do FIRST?