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    PracticePMI PMP®PMI PMP Practice Exam 3Question 61
    Hard1 markMultiple Choice
    Task 3: Support team performanceteam burnoutworkload sustainabilityteam moralestakeholder engagement

    PMP · Question 61 · Task 3: Support team performance

    A project manager is working with a team that has been consistently delivering high-quality work but is showing signs of burnout due to sustained high workload over several months. Team morale is declining and some members are considering leaving the project. What should the project manager do FIRST?

    Answer options:

    A.

    Assess the workload sustainability and work with stakeholders to adjust expectations or resources

    B.

    Implement team building activities and recognition programs to improve morale

    C.

    Rotate team members to different tasks to provide variety and reduce monotony

    D.

    Encourage team members to take time off to recover from the intense work period

    How to approach this question

    When teams show burnout symptoms, address the root cause (workload sustainability) rather than treating symptoms (low morale).

    Full Answer

    A.Assess the workload sustainability and work with stakeholders to adjust expectations or resources✓ Correct
    A
    Burnout from sustained high workload requires addressing the root cause through workload assessment and stakeholder engagement to find sustainable solutions.

    Common mistakes

    Treating symptoms (low morale) rather than addressing the root cause (unsustainable workload) that's creating the burnout situation.
    Question 60All questionsQuestion 62

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