PMP · Question 14 · Task 3: Support team performance
A project manager discovers that a team member has been consistently working overtime to meet sprint commitments, but hasn't communicated this to anyone. The team member's work quality remains high, but the project manager is concerned about sustainability. What should the project manager do FIRST?
Answer options:
Have a private conversation with the team member to understand the situation and explore solutions
Reduce the team member's workload in the next sprint to prevent burnout
Bring up the issue in the next retrospective to get team input
Document the overtime hours and report them to HR for policy compliance
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