Hard1 markMultiple Choice
Task 3: Support team performanceperformance supportrole transitioncoachingleadership development

PMP · Question 38 · Task 3: Support team performance

A project manager notices that a high-performing team member has started missing deadlines and producing lower-quality work over the past month. The team member was recently promoted to a technical lead role and is now responsible for mentoring junior developers in addition to their individual contributions. Which TWO actions should the project manager take to support this team member's performance?

Answer options:

A.

Reduce the team member's individual workload to focus solely on leadership responsibilities

B.

Document the performance decline and establish a formal improvement plan

C.

Provide coaching on time management and prioritization skills for balancing individual and leadership responsibilities

D.

Have a private conversation to understand the challenges they're facing in their new role

E.

Assign a senior mentor to take over the junior developer mentoring responsibilities

F.

Extend deadlines for all of the team member's deliverables

How to approach this question

Select TWO approaches that provide understanding and support for role transition challenges while developing necessary skills.

Full Answer

C,D
Supporting team performance during role transitions requires understanding specific challenges and providing targeted coaching to develop the skills needed for expanded responsibilities.

Common mistakes

Students often choose workload reduction or formal processes rather than recognizing the need for understanding and skill development support.

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