PMP · Question 38 · Task 3: Support team performance
A project manager notices that a high-performing team member has started missing deadlines and producing lower-quality work over the past month. The team member was recently promoted to a technical lead role and is now responsible for mentoring junior developers in addition to their individual contributions. Which TWO actions should the project manager take to support this team member's performance?
A project manager notices that a high-performing team member has started missing deadlines and producing lower-quality work over the past month. The team member was recently promoted to a technical lead role and is now responsible for mentoring junior developers in addition to their individual contributions. Which TWO actions should the project manager take to support this team member's performance?
Answer options:
Reduce the team member's individual workload to focus solely on leadership responsibilities
Document the performance decline and establish a formal improvement plan
Provide coaching on time management and prioritization skills for balancing individual and leadership responsibilities
Have a private conversation to understand the challenges they're facing in their new role
Assign a senior mentor to take over the junior developer mentoring responsibilities
Extend deadlines for all of the team member's deliverables
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