PMP · Question 38 · Task 3: Support team performance
A project manager notices that a team member who was previously meeting all deadlines has started missing deliverables and seems disengaged during team meetings. The team member's work quality remains high when they do deliver. What should the project manager do FIRST to support this team member's performance?
Answer options:
Have a private conversation to understand what might be affecting their engagement and performance
Provide additional training on time management and project deadlines
Adjust the team member's workload to reduce pressure and stress
Document the performance issues and create a performance improvement plan
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