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Task 3: Support team performanceteam-dynamicsroot-cause-analysisteam-leadershipcommunication

PMP · Question 39 · Task 3: Support team performance

A project manager notices that team productivity has decreased significantly over the past two weeks. Team members seem disengaged during meetings and are not collaborating as effectively as before. The project is technically on track, but the team dynamics have clearly changed. What should the project manager do FIRST?

Answer options:

A.

Conduct one-on-one conversations with team members to understand what has changed

B.

Organize a team-building activity to improve morale and collaboration

C.

Continue monitoring since the project is technically on track

D.

Implement new collaboration tools to improve team interaction

How to approach this question

When team dynamics change significantly, understanding the root cause through direct communication is essential before implementing solutions.

Full Answer

A.Conduct one-on-one conversations with team members to understand what has changed✓ Correct
A
Effective team leadership requires understanding the root causes of team dynamic changes. One-on-one conversations provide safe spaces for team members to share concerns and insights.

Common mistakes

Implementing solutions without understanding the problem, ignoring team dynamics because technical progress continues, or assuming generic team-building will solve specific issues.

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