Hard1 markMultiple Choice
Task 3: Support team performanceteam-performanceservant-leadershipperformance-improvementcoaching

PMP · Question 17 · Task 3: Support team performance

A team member consistently delivers high-quality work but struggles with time management and frequently misses deadlines. This affects other team members who depend on their deliverables. The team member is aware of the issue and wants to improve. What should the project manager do to support this team member's performance?

Answer options:

A.

Assign shorter tasks to the team member to reduce the impact of delays

B.

Pair the team member with someone who has strong time management skills

C.

Work with the team member to identify specific time management challenges and develop improvement strategies

D.

Document the performance issue and establish formal deadlines with consequences

How to approach this question

Look for developmental approaches that help the team member improve their capabilities rather than working around the problem or being punitive.

Full Answer

C.Work with the team member to identify specific time management challenges and develop improvement strategies✓ Correct
C
Servant leadership focuses on developing team members' capabilities. Working collaboratively to identify specific challenges and develop strategies addresses the root cause while supporting the individual's growth.

Common mistakes

Working around the problem instead of addressing it, using punitive approaches, or not leveraging the team member's motivation to improve.

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