Hard1 markMultiple Choice
Task 4: Engage stakeholdersstakeholder-engagementmethodology-selectionconflict-resolutionresource-management

PMP · Question 16 · Task 4: Engage stakeholders

During a project status meeting, a functional manager questions the project manager's decision to use an agile approach, stating that their department prefers detailed upfront planning and formal documentation. The functional manager controls key resources needed for the project. How should the project manager respond?

Answer options:

A.

Switch to a predictive approach to maintain the functional manager's support

B.

Explain the rationale for the agile approach and explore ways to meet the functional manager's needs within the chosen methodology

C.

Escalate to the sponsor to resolve the disagreement about methodology

D.

Continue with the agile approach without addressing the functional manager's concerns

How to approach this question

Focus on stakeholder engagement - explain your reasoning and find ways to address legitimate concerns while maintaining the appropriate methodology for the project.

Full Answer

B.Explain the rationale for the agile approach and explore ways to meet the functional manager's needs within the chosen methodology✓ Correct
B
Effective stakeholder engagement involves explaining decisions and finding ways to meet stakeholder needs within the chosen approach. This builds understanding and support while maintaining project integrity.

Common mistakes

Changing methodology based on stakeholder preference alone, escalating without attempting resolution, or ignoring concerns from key resource providers.

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