PMP · Question 41 · Task 3: Support team performance
A project team member reports that they are being asked to work overtime frequently to meet project deadlines, but they are not being compensated for the extra hours as promised. The team member is becoming demotivated and considering leaving the project. The project manager knows that losing this team member would significantly impact the project schedule. What should the project manager do?
Answer options:
Offer the team member additional project responsibilities to justify the overtime hours
Investigate the compensation issue and work with HR and management to resolve it promptly
Find ways to reduce the team member's workload to eliminate the need for overtime
Document the situation and continue with the project as planned
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