A project manager notices that a team member who was previously engaged and collaborative has started missing deadlines and seems disengaged during team meetings. However, when they do deliver work, the quality remains high. What should the project manager do FIRST?

Have a private, supportive conversation to understand what might be affecting their engagement

Provide time management training and tools to help with deadline management

Reduce the team member's workload to help them manage their current responsibilities

Document the performance issues and establish a performance improvement plan