Hard1 markMultiple Choice
Task 2: Manage communicationsTask 2StakeholdersAnalysis

PMP · Question 06 · Task 2: Manage communications

A project manager takes over a project that is halfway through execution. Stakeholders are complaining that they are not receiving relevant information, while the project team feels overwhelmed by the volume of reporting requests. What steps should the project manager take FIRST? (Select TWO)

Answer options:

A.

Immediately stop all current reporting to reset expectations.

B.

Conduct a stakeholder communication requirements analysis to identify gaps and redundancies.

C.

Implement a push communication strategy for all stakeholders to ensure coverage.

D.

Review the communications management plan to understand the current agreed-upon standards.

E.

Ask the team to generate a single dashboard for all stakeholders.

F.

Delegate communication responsibilities to the project sponsor.

How to approach this question

Select the investigative/analytical steps before the action steps.

Full Answer

B,D
The PM needs to analyze communication needs (Task 2). Reviewing the plan (D) provides context, and analyzing requirements (B) provides data to fix the mismatch.

Common mistakes

Jumping to solutions (A, C, E) without analysis.

Practice the full PMP Process Domain Practice Exam

60 questions · hints · full answers · grading

More questions from this exam