Hard1 markMultiple Choice
PMP · Question 004 · Task 11: Engage and support virtual teams
A project team is distributed across three different time zones. Communication has been disjointed, and misunderstandings are frequent. The project manager wants to improve collaboration. What should be done FIRST?
A project team is distributed across three different time zones. Communication has been disjointed, and misunderstandings are frequent. The project manager wants to improve collaboration. What should be done FIRST?
Answer options:
A.
Assess the team's current communication preferences and constraints.
B.
Implement a new collaboration tool that supports asynchronous communication.
C.
Mandate a daily overlap hour where all team members must be online.
D.
Update the communications management plan with strict reporting guidelines.
How to approach this question
Apply the 'Assess/Analyze before Acting' principle.
Full Answer
A.Assess the team's current communication preferences and constraints.✓ Correct
A
For virtual teams, one size does not fit all. The PM must first assess the specific barriers (Task 11) before defining ground rules or buying tools.
Common mistakes
Choosing B (Jumping to tools) or C (Being directive).
Practice the full PMI PMP Mini Practice Exam
20 questions · hints · full answers · grading
More questions from this exam
Q001A project manager is leading a hybrid project. During a sprint review, a key stakeholder angrily ...HardQ002A high-performing team member on an agile team has recently become withdrawn and is missing daily...HardQ003A project manager is taking over a project where the team is demotivated due to micromanagement b...HardQ005During a project negotiation with a vendor, the vendor states they cannot meet the required deliv...HardQ006A project manager identifies that a junior team member lacks the specific technical skills requir...Hard
Expert