Hard1 markMultiple Choice
Task 2: Manage communicationsstakeholder-balancereporting-efficiencycollaborative-solutionsproductivity-optimization

PMP · Question 58 · Task 2: Manage communications

A project manager is leading a software development project where the client has requested detailed progress reports every week. The development team feels that preparing these reports takes significant time away from development work and reduces their productivity. The client insists the reports are necessary for their internal stakeholder management. How should the project manager address this situation?

Answer options:

A.

Eliminate the weekly reports to maximize development team productivity

B.

Work with both parties to identify the essential information needed and streamline the reporting process

C.

Continue with the current reporting requirements since the client is paying for the project

D.

Assign a dedicated person to handle all reporting activities

How to approach this question

When stakeholders have conflicting needs, look for collaborative solutions that address the underlying requirements of both parties.

Full Answer

B.Work with both parties to identify the essential information needed and streamline the reporting process✓ Correct
B
Effective stakeholder management involves finding solutions that meet underlying needs. Streamlining reporting can provide necessary client information while reducing the productivity impact on the development team.

Common mistakes

Choosing one stakeholder's needs over another's, adding resources without addressing efficiency, or not exploring collaborative optimization options.

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