ExpertHard1 markMultiple Choice
Task 4: Engage stakeholdersstakeholder-engagementhigh-influence-stakeholderstargeted-engagementstakeholder-analysis
PMP · Question 92 · Task 4: Engage stakeholders
A project manager is working with a stakeholder who has high influence but low interest in the project. This stakeholder makes decisions that affect the project but doesn't attend meetings or respond to communications promptly. Their lack of engagement is causing delays in decision-making. What should the project manager do?
A project manager is working with a stakeholder who has high influence but low interest in the project. This stakeholder makes decisions that affect the project but doesn't attend meetings or respond to communications promptly. Their lack of engagement is causing delays in decision-making. What should the project manager do?
Answer options:
A.
Continue sending regular communications and wait for responses
B.
Develop a targeted engagement strategy that addresses the stakeholder's specific interests and communication preferences
C.
Escalate to senior management to compel the stakeholder's participation
D.
Make decisions without the stakeholder's input to avoid delays
How to approach this question
High-influence, low-interest stakeholders require targeted engagement strategies that align with their specific interests and communication preferences.
Full Answer
B.Develop a targeted engagement strategy that addresses the stakeholder's specific interests and communication preferences✓ Correct
B
High-influence, low-interest stakeholders need customized engagement that connects project outcomes to their specific interests and uses their preferred communication methods. Generic approaches often fail with this stakeholder type.
Common mistakes
Using generic communication approaches, escalating before attempting targeted engagement, or bypassing high-influence stakeholders to avoid delays.
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