Hard1 markMultiple Choice
Task 2: Manage communicationsstakeholder-balanceprocess-optimizationclient-communicationdevelopment-productivity

PMP · Question 97 · Task 2: Manage communications

A project manager is working on a project where the client has requested frequent status updates and progress demonstrations. However, the development team feels that preparing for these updates and demos is taking significant time away from actual development work. The client insists these updates are necessary for their stakeholder management. How should the project manager balance these competing needs?

Answer options:

A.

Eliminate the frequent updates to maximize development productivity

B.

Work with both parties to streamline the update process while meeting essential information needs

C.

Continue with all requested updates since the client is paying for the project

D.

Assign a dedicated person to handle all client communications

How to approach this question

When stakeholders have competing needs, look for collaborative solutions that address the underlying requirements of both parties through process optimization.

Full Answer

B.Work with both parties to streamline the update process while meeting essential information needs✓ Correct
Effective stakeholder management involves finding solutions that meet underlying needs. Streamlining the update process can provide necessary client information while reducing the productivity impact on development.

Common mistakes

Choosing one stakeholder's needs over another's, adding resources without addressing efficiency, or not exploring collaborative optimization opportunities.

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