PMP · Question 12 · Task 12: Define team ground rules
A new agile team is forming for a critical customer-facing project. The team includes members from different departments with varying experience levels in agile methodologies. Some team members are used to formal, hierarchical communication while others prefer informal, direct communication. What should the project manager do FIRST to establish effective team ground rules?
Answer options:
Facilitate a team charter session where members collaboratively define communication norms, decision-making processes, and working agreements
Present the organization's standard agile practices and ask the team to adopt them
Survey team members individually about their preferences and create ground rules based on the majority preferences
Start with basic agile ceremonies and let ground rules emerge naturally over time
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