PMP · Question 13 · Task 13: Mentor relevant stakeholders
A junior project manager on the team has been struggling with stakeholder communication and conflict resolution. They have strong technical skills but lack confidence in difficult conversations and tend to avoid addressing team conflicts. The junior PM has asked for guidance and support. What should the senior project manager do FIRST?
Answer options:
Enroll the junior PM in a formal communication and conflict resolution training program
Offer to shadow and co-facilitate difficult conversations to provide real-time coaching and confidence building
Provide the junior PM with templates and scripts for common difficult conversations
Reassign the difficult stakeholder conversations to more experienced team members
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