PMP · Question 16 · Task 2: Manage communications
A project manager is leading a complex integration project involving multiple external vendors and internal departments. Each stakeholder group has different communication preferences: executives want high-level dashboards, technical teams need detailed specifications, vendors require formal change notifications, and end users want regular updates on impacts to their daily work. What should the project manager do FIRST?
Answer options:
Create a single comprehensive communication plan that addresses all stakeholder needs
Develop a stakeholder-specific communication matrix that defines content, frequency, and channels for each group
Establish weekly all-hands meetings to ensure everyone receives the same information
Use a project portal where all stakeholders can access any information they need
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