ExpertPMP · Question 30 · Task 16: Ensure knowledge transfer for project continuity
A project manager is preparing for a planned transition of a software development project from the development team to the operations team. The operations team has limited experience with the new technology stack and will be responsible for ongoing maintenance and support. The development team has been focused on feature delivery and has not documented many of their architectural decisions and troubleshooting procedures. What should the project manager do FIRST?
A project manager is preparing for a planned transition of a software development project from the development team to the operations team. The operations team has limited experience with the new technology stack and will be responsible for ongoing maintenance and support. The development team has been focused on feature delivery and has not documented many of their architectural decisions and troubleshooting procedures. What should the project manager do FIRST?
Answer options:
Schedule intensive training sessions for the operations team on the new technology stack
Extend the development team's involvement to provide ongoing support during the transition
Conduct a knowledge transfer assessment to identify critical information gaps and develop a comprehensive transfer plan
Create detailed documentation of all system components and procedures
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