PMP · Question 52 · Task 2: Manage communications
A project manager is leading a complex integration project with multiple external vendors, internal departments, and regulatory bodies. Each stakeholder group has different information needs, communication preferences, and decision-making timelines. Recent miscommunications have led to delays and rework. What should the project manager do FIRST?
Answer options:
Implement a centralized communication hub where all project information is stored and accessible
Develop a comprehensive stakeholder communication matrix that defines specific content, channels, frequency, and timing for each group
Establish regular all-stakeholder meetings to ensure everyone receives the same information simultaneously
Assign dedicated communication liaisons to each major stakeholder group
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