PMP · Question 81 · Task 9: Collaborate with stakeholders
A project manager is working on a digital transformation initiative involving five business units with different strategic priorities and success metrics. The marketing unit wants customer analytics capabilities, the sales unit prioritizes mobile CRM access, the finance unit focuses on automated reporting, the operations unit emphasizes process optimization, and the IT unit stresses security and system integration. What should the project manager do FIRST?
Answer options:
Facilitate cross-functional workshops to identify shared business objectives and create an integrated transformation vision
Prioritize requirements based on organizational strategic importance and resource availability
Create separate transformation tracks for each business unit to address their specific priorities
Escalate to executive leadership to define unified transformation priorities and success metrics
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