Hard1 markMultiple Choice
Task 9: Collaborate with stakeholdersstakeholder collaborationdigital transformationshared visioncross-functional alignment

PMP · Question 81 · Task 9: Collaborate with stakeholders

A project manager is working on a digital transformation initiative involving five business units with different strategic priorities and success metrics. The marketing unit wants customer analytics capabilities, the sales unit prioritizes mobile CRM access, the finance unit focuses on automated reporting, the operations unit emphasizes process optimization, and the IT unit stresses security and system integration. What should the project manager do FIRST?

Answer options:

A.

Facilitate cross-functional workshops to identify shared business objectives and create an integrated transformation vision

B.

Prioritize requirements based on organizational strategic importance and resource availability

C.

Create separate transformation tracks for each business unit to address their specific priorities

D.

Escalate to executive leadership to define unified transformation priorities and success metrics

How to approach this question

Look for collaborative approaches that build shared understanding and integrated vision among diverse business units before making transformation decisions.

Full Answer

A.Facilitate cross-functional workshops to identify shared business objectives and create an integrated transformation vision✓ Correct
A
Effective stakeholder collaboration for digital transformation requires building shared understanding and integrated vision among diverse business units with different priorities before making decisions about transformation direction.

Common mistakes

Students often choose prioritization or separation approaches rather than recognizing the need to build stakeholder alignment and shared vision first.

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