Hard1 markMultiple Choice
Task 2: Manage communicationscommunication planningstakeholder managementinformation needscommunication methods

PMP · Question 18 · Task 2: Manage communications

A project manager is developing a communication plan for a complex infrastructure project with multiple stakeholder groups including government regulators, community representatives, technical teams, and executive sponsors. Each group has different information needs and communication preferences. Which TWO factors should the project manager prioritize when determining communication methods for each stakeholder group?

Answer options:

A.

The level of detail and technical complexity appropriate for each audience

B.

The project manager's preferred communication tools and methods

C.

The frequency and timing that aligns with each group's decision-making processes

D.

The cost and effort required to maintain each communication method

E.

The organizational hierarchy and reporting relationships of stakeholders

F.

The geographic location and time zones of different stakeholder groups

How to approach this question

Focus on stakeholder-centric factors that ensure the right information reaches the right people at the right time in the right format.

Full Answer

A,C
Effective communication planning requires matching information detail and complexity to audience capabilities while timing communication to support stakeholder decision-making processes.

Common mistakes

Students often choose cost considerations (D) or hierarchy (E), missing the focus on stakeholder-specific information needs and decision-making timing requirements.

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