Hard1 markMultiple Choice
Task 4: Engage stakeholdersstakeholder analysispower interest gridstakeholder engagementcommunication strategy

PMP · Question 20 · Task 4: Engage stakeholders

A project manager has completed a stakeholder analysis and identified that the Chief Financial Officer has high power and high interest in the project, while the IT Security team has low power but high interest. The Marketing department has high power but low interest. According to stakeholder engagement best practices, how should the project manager approach the IT Security team?

Answer options:

A.

Manage closely with frequent detailed updates and active involvement in decisions

B.

Keep informed with regular updates and involve in relevant technical discussions

C.

Monitor with minimal communication since they have low organizational power

D.

Keep satisfied with high-level updates to maintain their support

How to approach this question

Use the power/interest grid: High power/High interest = Manage closely; High power/Low interest = Keep satisfied; Low power/High interest = Keep informed; Low power/Low interest = Monitor.

Full Answer

B.Keep informed with regular updates and involve in relevant technical discussions✓ Correct
B
The power/interest grid guides stakeholder engagement strategies. Low power/high interest stakeholders should be kept informed and involved in relevant areas where their expertise adds value.

Common mistakes

Students often confuse the strategies, choosing close management (A) based on high interest, or minimal monitoring (C) based on low power, rather than the balanced 'keep informed' approach.

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