ExpertPMP · Question 46 · Task 9: Collaborate with stakeholders
A project manager is working with multiple stakeholder groups who have different priorities and expectations for the project outcomes. The marketing team wants features that enhance customer experience, the operations team wants features that reduce maintenance overhead, and the finance team wants to minimize development costs. These competing priorities are creating tension in stakeholder meetings. What should the project manager do FIRST?
A project manager is working with multiple stakeholder groups who have different priorities and expectations for the project outcomes. The marketing team wants features that enhance customer experience, the operations team wants features that reduce maintenance overhead, and the finance team wants to minimize development costs. These competing priorities are creating tension in stakeholder meetings. What should the project manager do FIRST?
Answer options:
Facilitate a collaborative session to understand each group's underlying business objectives and find alignment opportunities
Ask the sponsor to prioritize the competing stakeholder requirements
Develop separate project phases to address each stakeholder group's priorities sequentially
Create a stakeholder communication plan to manage expectations about competing priorities
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