Hard1 markMultiple Choice
Task 7: Plan and manage quality of products/deliverablesquality managementroot cause analysisregulatory complianceprocess improvement

PMP · Question 58 · Task 7: Plan and manage quality of products/deliverables

A project manager is implementing quality management for a medical device development project that must meet FDA regulatory standards. The project team has established quality processes, but recent testing has revealed several defects that could impact regulatory approval. The defects are not critical safety issues but do affect product performance. What should the project manager do FIRST?

Answer options:

A.

Continue with the current quality processes since the defects are not safety-critical

B.

Analyze the root causes of the defects to determine if quality process improvements are needed

C.

Increase testing frequency to catch defects earlier in the development process

D.

Report the defects to the FDA as part of the regulatory compliance process

How to approach this question

When quality issues arise in regulated environments, analyze root causes to determine if systemic process improvements are needed rather than just managing symptoms.

Full Answer

B.Analyze the root causes of the defects to determine if quality process improvements are needed✓ Correct
B
Quality management in regulated environments requires understanding why defects occur to improve processes and prevent future issues, not just detecting and managing defects after they occur.

Common mistakes

Students often choose increased testing (C) or regulatory reporting (D), missing the need for root cause analysis to improve quality processes.

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