A key stakeholder who was initially supportive of the project has become increasingly critical and is questioning project decisions in public forums. This is affecting team morale and other stakeholder confidence. What should the project manager do FIRST?

Answer options:

Address the stakeholder's concerns publicly to demonstrate transparency

Document the stakeholder's behavior and escalate to the sponsor

Schedule a private meeting with the stakeholder to understand their concerns and rebuild trust

Limit the stakeholder's access to project information to prevent further criticism

How to approach this question

Look for collaborative approaches that seek to understand stakeholder concerns and rebuild relationships rather than confrontational or avoidance strategies.

Full Answer

C.Schedule a private meeting with the stakeholder to understand their concerns and rebuild trust✓ Correct

Effective stakeholder collaboration requires understanding changing stakeholder positions and working to rebuild trust and alignment when relationships deteriorate.

Common mistakes

Choosing confrontational approaches, premature escalation, or avoidance strategies that don't address the root relationship issues.

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