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    PracticePMI PMP®PMI PMP Practice Exam 6Question 10
    Hard1 markMultiple Choice
    Task 10: Build shared understandingshared understandingfacilitationrequirements clarificationconsensus building

    PMP · Question 10 · Task 10: Build shared understanding

    During a project planning session, the development team and the business analysts have different interpretations of a key requirement. The disagreement is causing confusion about project scope and deliverables. What should the project manager do FIRST to build shared understanding?

    Answer options:

    A.

    Make a decision about the requirement interpretation to move the project forward

    B.

    Facilitate a workshop with both groups to explore the root cause of the different interpretations

    C.

    Ask the business sponsor to clarify the requirement for both teams

    D.

    Document both interpretations and let each team proceed with their understanding

    How to approach this question

    Look for approaches that bring parties together to explore root causes and build genuine consensus rather than imposing solutions or avoiding the issue.

    Full Answer

    B.Facilitate a workshop with both groups to explore the root cause of the different interpretations✓ Correct
    B
    Building shared understanding requires identifying the root causes of misunderstanding and facilitating genuine consensus among all parties involved.

    Common mistakes

    Imposing solutions without building understanding, or allowing misunderstandings to persist by avoiding the difficult conversation.
    Question 09All questionsQuestion 11

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