PMP · Question 13 · Task 13: Mentor relevant stakeholders
A junior project manager on the team approaches the senior project manager asking for guidance on handling a difficult stakeholder situation. The junior PM seems overwhelmed and unsure how to proceed. What should the senior project manager do FIRST as a mentor?
Answer options:
Listen to understand the situation fully and ask questions to help the junior PM think through potential approaches
Provide specific step-by-step instructions on how to handle the stakeholder situation
Take over the stakeholder situation to ensure it's handled properly
Refer the junior PM to training resources on stakeholder management
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