Task 2: Manage communications — PMP Practice Question 16

How to approach this question

Look for systematic approaches that address the root cause of communication problems rather than just treating symptoms.

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A.Establish a single source of truth for project information and define clear communication protocols✓ Correct

A

Effective communication management requires establishing clear processes and single sources of truth to prevent conflicting information from reaching stakeholders.

Common mistakes

Focusing on immediate fixes rather than systematic solutions, or restricting communication without establishing proper processes.

A project manager discovers that different stakeholder groups are receiving conflicting information about project status from various team members. This is causing confusion and eroding stakeholder confidence. What should the project manager do FIRST?

How to approach this question

Full Answer

Common mistakes

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