Hard1 markMultiple Choice
Task 12: Define team ground rulesground rulescross-functional teamsteam formationcollaborative development

PMP · Question 47 · Task 12: Define team ground rules

A new cross-functional project team is forming with members from engineering, marketing, sales, and customer support. Early meetings have revealed different communication styles, work preferences, and expectations. What should the project manager do FIRST to establish effective team ground rules?

Answer options:

A.

Implement the organization's standard project team charter and working agreements

B.

Research best practices for cross-functional teams and implement proven ground rules

C.

Facilitate a team session to collaboratively develop ground rules that address the team's diverse styles and needs

D.

Survey each functional area about their preferred working methods and create rules based on common preferences

How to approach this question

Look for collaborative approaches that involve the team in creating their own ground rules to address their specific dynamics and needs.

Full Answer

C.Facilitate a team session to collaboratively develop ground rules that address the team's diverse styles and needs✓ Correct
C
Effective ground rules for cross-functional teams are developed collaboratively by the team members themselves, ensuring buy-in and addressing the specific dynamics and challenges of diverse functional perspectives.

Common mistakes

Imposing standard rules without considering team-specific needs, or creating rules without team input and consensus building.

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