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Task 11: Plan and manage procurementprocurement managementvendor selectiontotal cost of ownershipcybersecurity

PMP · Question 60 · Task 11: Plan and manage procurement

A project requires specialized cybersecurity services that are available from three vendors. Vendor A offers the lowest cost but has limited availability and no 24/7 support. Vendor B offers moderate cost with good availability and business hours support. Vendor C offers the highest cost but provides 24/7 support and guaranteed availability. The project has strict security and uptime requirements. What should the project manager do FIRST?

Answer options:

A.

Select Vendor A and develop contingency plans for availability and support issues

B.

Analyze total cost of ownership including potential costs of security incidents and downtime

C.

Choose Vendor C since security and uptime are strict requirements

D.

Negotiate with all vendors to find a solution that meets requirements within budget

How to approach this question

Look for comprehensive analysis approaches that consider all costs and risks, especially for security-critical requirements, not just obvious factors like service price.

Full Answer

B.Analyze total cost of ownership including potential costs of security incidents and downtime✓ Correct
B
Effective procurement decisions for security-critical services require analyzing total cost of ownership, including potential costs of security incidents and downtime, not just initial service prices.

Common mistakes

Focusing only on initial costs, making decisions based on single factors, or not considering the full cost impact of security and availability risks.
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