PMP · Question 79 · Task 9: Collaborate with stakeholders
A key stakeholder who was initially supportive of the project has become increasingly critical and is publicly questioning project decisions and progress. This is affecting team morale and other stakeholder confidence in the project. What should the project manager do FIRST?
A key stakeholder who was initially supportive of the project has become increasingly critical and is publicly questioning project decisions and progress. This is affecting team morale and other stakeholder confidence in the project. What should the project manager do FIRST?
Answer options:
Address the stakeholder's concerns publicly to demonstrate transparency and project confidence
Document the stakeholder's behavior and escalate to the project sponsor for intervention
Schedule a private meeting with the stakeholder to understand their concerns and work to rebuild trust and alignment
Limit the stakeholder's access to project information to prevent further public criticism
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