PMP · Question 82 · Task 12: Define team ground rules
A new project team is forming with members from engineering, marketing, sales, customer support, and legal departments. Early meetings have revealed significantly different communication styles, work preferences, decision-making approaches, and expectations about project processes. What should the project manager do FIRST?
Answer options:
Implement the organization's standard project team charter and working agreements
Research and implement proven ground rules for cross-functional teams from industry best practices
Facilitate a collaborative team session to develop ground rules that address the team's diverse styles, preferences, and functional perspectives
Survey each functional area about their preferred working methods and create rules based on majority preferences
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