Hard1 markMultiple Choice
Task 8: Plan and manage scopescope managementsustainable pacecustomer feedbackcapacity management

PMP · Question 92 · Task 8: Plan and manage scope

During sprint planning, the product owner presents several new high-priority user stories that emerged from recent customer feedback. The development team expresses concern that adding these stories will impact their ability to complete previously committed work and maintain sustainable pace. What should the project manager do FIRST?

Answer options:

A.

Add the new stories to the sprint since they represent important customer feedback and are high priority

B.

Reject the new stories since they weren't in the original sprint planning and would disrupt commitments

C.

Facilitate a discussion about team capacity, business priorities, and sustainable approaches to managing the new requirements

D.

Ask the team to work additional hours to accommodate both the original commitments and new high-priority work

How to approach this question

Look for collaborative approaches that balance business needs with team capacity and sustainable agile practices rather than compromising team sustainability.

Full Answer

C.Facilitate a discussion about team capacity, business priorities, and sustainable approaches to managing the new requirements✓ Correct
C
Effective scope management in agile requires facilitating discussions about capacity, priorities, and sustainable approaches rather than simply accepting changes that compromise team sustainability or rejecting valuable customer feedback.

Common mistakes

Automatically accepting high-priority requests without considering sustainability, rigidly rejecting changes without exploring options, or compromising team sustainability for short-term gains.

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