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Practice PMI PMP®PMI PMP Practice ExamQuestion 104

Hard1 markMultiple Choice

Task 2: Evaluate and deliver project benefitsBusiness EnvironmentValueMetrics

PMP · Question 104 · Task 2: Evaluate and deliver project benefits

A project manager is leading a project to develop a new mobile app. The team is using Agile. The PM wants to ensure that the team is delivering value to the customer. Which metric is BEST?

Answer options:

A.

Velocity

B.

Lines of Code

C.

Customer Satisfaction (NPS) or Usage Metrics of released features.

D.

Hours worked

How to approach this question

Value = Outcome. Speed = Output.

Full Answer

C.Customer Satisfaction (NPS) or Usage Metrics of released features.✓ Correct

Task 1 (Value). Velocity is useful for planning, but it doesn't measure success. Value is measured by customer behavior/sentiment.

Common mistakes

Confusing Velocity with Value.

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