In a hybrid project, the project manager uses a Kanban board to track work. The board shows a large buildup of items in the 'Testing' column, while the 'Development' column is empty. What does this indicate, and what should the PM do?

Answer options:

The developers are too fast; tell them to slow down.

The testers are lazy; replace them.

There is a bottleneck in Testing; work with the team to swarm on testing or set Work In Progress (WIP) limits to prevent new work from starting.

Add more columns to the board to spread out the work.

How to approach this question

Analyze the Flow. Pile up = Bottleneck. Solution = Swarm or Limit WIP.

Full Answer

C.There is a bottleneck in Testing; work with the team to swarm on testing or set Work In Progress (WIP) limits to prevent new work from starting.✓ Correct

Task 1 (Execute with urgency/value). Flow management is key. A bottleneck restricts value delivery. The team should collaborate to clear it.

Common mistakes

Ignoring the bottleneck or adding more work.

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