ExpertHard1 markMultiple Choice
PMP · Question 45 · Task 11: Engage and support virtual teams
A project manager is leading a virtual team. During video calls, one team member dominates the conversation, while others remain silent. What should the PM do?
A project manager is leading a virtual team. During video calls, one team member dominates the conversation, while others remain silent. What should the PM do?
Answer options:
A.
Mute the dominant team member.
B.
Ask the quiet members to speak up more via email.
C.
Use facilitation techniques like 'Round Robin' to ensure everyone has an equal opportunity to speak.
D.
Remove the dominant member from the meeting.
How to approach this question
Facilitation (Task 2/11). Balance participation.
Full Answer
C.Use facilitation techniques like 'Round Robin' to ensure everyone has an equal opportunity to speak.✓ Correct
Task 11 (Virtual teams) and Task 2 (Lead). Virtual meetings amplify dominance issues. Structured facilitation (Round Robin, Hand raising) levels the playing field.
Common mistakes
Being passive (B) or aggressive (A).
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